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Accessibility

Accessibility Statement


⁠East West Tea Company, LLC, DBA Yogi™ is committed to ensuring digital accessibility for all users, including people with disabilities. We are continually working to enhance the user experience and apply relevant accessibility standards in accordance with the Americans with Disabilities Act (ADA), the Accessibility for Ontarians with Disabilities Act (AODA), and the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA.

Measures to Support Accessibility

Yogi takes the following measures to ensure the accessibility of our website and digital content:

  • Integrating accessibility into our web design and development processes.

  • Conducting regular accessibility assessments and testing.

  • Providing training to our staff on best practices for accessibility.

  • Responding to feedback and taking appropriate actions to improve accessibility.

Accessibility Features 

Our website includes the following accessibility features:

  • Visual Appearance: High-contrast text options and the availability of a contrast-enhancing plugin.

  • Magnification: The ability to zoom in and magnify content  (up to 200%) without loss of functionality.

  • Hyperlinks: Designed to be easily identified and accessible for screen reader users.

  • Keyboard Accessibility: Users can navigate the website using keyboard shortcuts without relying on a mouse.

  • Text-to-Speech Compatibility: The website supports screen readers and text-to-speech tools to assist visually impaired users.

  • Accessible Forms: Properly labelled fields and instructions for ease of use.

Known Accessibility Limitations 

While we strive for full compliance, the following areas may not yet be fully accessible:

·      Some third-party content and embedded tools may not meet accessibility standards.  We take reasonable steps for our own input and in vetting third-party vendors to maximise compliance.

·      Complex tables or charts may require additional formatting for better screen reader compatibility.

·      Some components may require additional work to make them fully Text-to-Speech compatible. 

We are actively working to address these issues and welcome feedback on accessibility improvements.

Third-Party Accessibility Vendors To enhance our accessibility efforts, we collaborate with the following third-party vendors:

·      DP Software Inc. – [Services provided]

Feedback

We value your feedback on the accessibility of our website and invite you to contact us if you encounter any barriers:

For any questions you may have regarding accessibility, please contact us at:

Via Mail: Yogi Products, P.O. Box 21124, Eugene, OR 97402

Via Email: [email protected]: 

We aim to respond to accessibility feedback within 5 business days.

Date

This statement was last reviewed on July 4, 2025.