Frequently Asked Questions

Our teas are available nationwide in Canada at stores including Whole Foods, Save-On Foods, Real Canadian Superstore, Fortinos, Zehrs, Provigo, Maxi & Cie, Loblaws, London Drugs, Healthy Planet, and Goodness Me, among others. To find a list of stores in your area that carry our teas, visit any of our individual Canada product pages and select the ‘Find in store’ button.*

Prefer to order online? Yogi teas can also be found online at Amazon.ca and Well.ca.

*We encourage you to call ahead to confirm availability, as day-to-day inventory may vary.

To get the most out of your cup, we recommend following the suggested brewing instructions found on the back panel of each of our tea cartons. These instructions can also be found on the back of each individual tea envelope. You can also visit our individual product pages for brewing information.  

For optimal results, we recommend using 8 oz water per tea bag. Bring the water to boiling or just to boiling (depending on the tea variety), and steep for the time indicated on the outer carton. Once fully steeped, you can remove the tea bag from the cup, allow the infusion to cool to your desired temperature, and enjoy! Please note that for our green teas in particular, we suggest a 3 minute brew time for optimal flavor, as brewing green teas longer can result in a more bitter-tasting cup of tea.

Yes! All of the Yogi tea varieties currently available in Canada are certified USDA Organic and carry this label on the front of their cartons.

We are happy to confirm that all our current teas are gluten-free and the facility they are produced in is gluten-free. In addition, our tea bag material and packaging contain no added gluten.

Yes! All of the Yogi tea varieties currently available in Canada are vegan.

In Canada, we have 14 varieties of herbal, green and black teas. Some of them contain caffeine, while others are naturally caffeine-free.  

Caffeine content information can be found on the bottom left corner of the Yogi tea cartons and on the individual tea envelopes. The caffeine content of each Yogi tea will be listed as one of the following:

• Contains Caffeine: Indicates a tea that contains caffeine. The amount of caffeine is detailed within the Supplement Facts panel, as well as on the back of the individual tea envelope. 

• Caffeine Free: Indicates a tea that does not contain any caffeine as it is made from ingredients that are naturally caffeine-free. 

We strive to deliver products of the highest quality and want you to be completely satisfied with your purchase. Our refund policy reflects our commitment to ensuring that every customer receives exceptional service. Upon reviewing your request, we may offer a refund or replacement depending on the circumstances. Refunds will be processed using the original payment method. Replacements will be subject to product availability. 

COMING SOON

We do not offer a wholesale account option through our website. If you are a retailer interested in opening a wholesale account, we welcome you to contact our Business Sales team for assistance. They can be reached at [email protected] or 1-800-285-6457.

We welcome you to enjoy our teas cold or over ice, but we do recommend following the brewing instructions indicated on the back of our tea cartons and individual tea envelopes.* For iced tea, we suggest using 8 oz of water per tea bag. Once the tea has been hot brewed according to the carton’s instructions and has fully steeped, allow it to cool at room temperature or in the refrigerator. Once chilled to your desired temperature, you may then add sweeteners, lemon and/or ice to suite your preference. If you plan on adding ice to your tea, we suggest using 2 tea bags per 8 oz water. 

For iced tea in minutes, use 2 tea bags per 8 oz water. Brew and steep as directed, then pour over ice and enjoy! 

*Our Yogi tea varieties are formulated  based on Ayurvedic principles that encourage drinking hot teas for the most effective digestion and health benefits. The functional benefits of Yogi teas work the same whether cool or hot, as long as you follow our recommended brewing instructions as noted above. 

We are proud to share that we are a member of the Ethical Tea Partnership, which develops and implements programs across the globe to create a more fair and sustainable tea industry for tea workers, farmers, and the environment. Learn more about ETHICAL TEA PARTNERSHIP

Yes! We partner with the Non-GMO Project organization, and at this time all of the Yogi tea varieties currently available in Canada carry the Non-GMO Project Verified seal.  This means they have completed a comprehensive third-party verification process, which ensures that the tea is compliant with the Non-GMO Project Standard.

Yes! We have stringent quality standards, supply chain controls and testing programs in place to ensure all the ingredients in our teas and finished products meet strict quality and purity standards. To ensure consistency and quality, all our ingredients are reviewed and tested for heavy metals upon receipt, including lead, cadmium, arsenic and mercury, and we can confirm that our ingredients comply with FDA standards.

Yes! We’re happy to confirm that all our teas are Kosher certified by the Orthodox Union and carry the certification seal on packaging.

All our bagged tea products contain less than two calories per tea bag and less than one gram of carbohydrates per tea bag.

Our products do not have official halal certification, but they are compliant with halal practices. We’re happy to confirm that all our teas are vegetarian. Regarding alcohol, we do not add alcohol to any of our teas. However, some of our teas contain alcohol-based organic flavors and/or herbal extracts. Although the alcohol evaporates from these ingredients before they are added to our tea blends, we don’t measure for residual amounts. If any of our teas contain an organic flavor and/or herbal extract, it would be listed within the ingredient list on the outer carton. 

Some of our teas contain Organic Flavours to enhance the unique flavour experience. These Organic Flavours are made from organic natural sources such as spices, fruits, herbs and roots, and do not contain nor are they processed with any artificial ingredients. They are also vegan, gluten free, non-GMO and do not contain Mono Sodium Glutamate (MSG). Further, all our teas and the Organic Flavours used in them are made without any of the nine FDA recognized allergens and therefore do not contain milk, eggs, fish, crustacean shellfish, tree nuts, peanuts, sesame, wheat or soybeans. 

Yes! Our tea cartons are recyclable. They are made from 100% recycled paperboard and are printed entirely with environmentally-friendly, vegetable-based inks.

All our tea bag components are compostable with the exception of the staples used to seal the bag and attach the tag on some of our teas.

For our tea bags, we use a non-heat sealable filtration paper made from a select blend of high quality manila hemp (abaca) fibers and wood pulp. This filtration paper does not contain any plastics, and is oxygen bleached using a natural process that is completely free of chemicals or toxins, including dioxin. Our attached tea bag string is made from organic material. 

Our tea bag filtration paper is also free of gluten, GMOs, and corn, and does not contain any of the nine FDA-recognized allergens (milk, eggs, fish, crustacean shellfish, tree nuts, peanuts, sesame, wheat, or soybeans). 

We welcome you to learn more about the packaging materials used for our teas by visiting Our Process.

Our outer envelopes are not compostable or recyclable at this time due to their protective inner lining. This lining acts as a food safety barrier, eliminating the need for any outer carton cellophane wrap. Our individually sealed tea bags preserve the freshness and quality of our teas in a variety of shipping and storage conditions. We are continuously looking for alternative solutions and hope to introduce a recyclable or compostable solution in the near future.

We recommend storing your tea away from any moisture and limit exposure to air and light. Our tea bags are packaged inside heat-sealed envelopes that have a protective lining that acts as a food safety barrier, helping to effectively preserve the freshness and quality of our tea in a variety of shipping and storage conditions. 

All our tea cartons are stamped with a Best Before date to ensure maximum flavour and freshness for our consumers. This date can be found on the left side of our tea cartons. Our teas are perfectly safe to enjoy outside of the Best Before window; however, you may notice a difference in freshness or flavor after that time.