Frequently Asked Questions
A collection of our top inquiries
How can we help you?
Where can I purchase your teas?
Our teas are available nationwide in the US at your local grocery, natural, and supermarket stores. To find a list of stores in your area that carry our teas, visit any of our individual product pages and select the ‘Find in store’ button.*
Prefer to order online? Our teas can be purchased directly from our website! Just visit our individual product pages to add them to your cart. Our teas can also be ordered through various online retailers such as Amazon.com, Walmart.com, and Instacart.com, among many others. They are also available to ship internationally at iHerb.com.
*We encourage you to call ahead to confirm availability, as day-to-day inventory may vary.
How do I brew your teas?
To get the most out of your cup, we recommend following the suggested brewing instructions found on the back panel of each of our tea cartons. These instructions can also be found on the back of each individual tea envelope. You can also visit our individual product pages for brewing information.
For optimal results, we recommend using 8 oz water per tea bag. Bring the water to boiling or just to boiling (depending on the tea variety), and steep for the time indicated on the outer carton. Once fully steeped, you can remove the tea bag from the cup, allow the infusion to cool to your desired temperature, and enjoy! Please note that for our green teas in particular, we suggest a 3 minute brew time for optimal flavor, as brewing green teas longer can result in a more bitter-tasting cup of tea.